Customer Support - We Can Help!

Do you have a question about any of our products or your recent order? You can email us at danielle@batchmead.com.

We are also available via DM on Instagram or on Facebook

Commonly Asked Questions:

When will my order arrive?

On your order confirmation you can see your selected shipping option under “SHIPPING” - this can be pickup, delivery or UPS shipping.

UPS Shipments usually ship out within 2-5 business days, we try to be as prompt as possible. Orders within California usually arrive very quickly.

Local Deliveries come every Thurs and Sat unless it’s a holiday or there’s special holiday deliveries (these will be denoted during checkout).

Does SOMEONE 21 or OLDER HAVE TO BE PRESENT TO ACCEPT MY ORDER?

Yes, both UPS & our delivery drivers (us!) require visually seeing someone 21+ on delivery and you are required to show your ID (it doesn’t have to be the person that placed the order).

Is Everything at Batch Mead Gluten Free?

Yes! Mead and hard cider are both naturally gluten free! We do offer some meads that are aged in whiskey or other grain alcohol barrels - very small trace amounts of these spirits do seep into the barrel aged mead. We also note what barrel (if any!) the mead was aged in.

Where is my order coming from?

We make all meads & ciders, do all bottling, labeling, packing and shipping from our Temecula, CA tasting room & meadery. Our address is 42225 Remington Ave #A25 Temecula, CA 92590.

WHO ARE YOU GUYS? (C’MON TELL US EVERYTHING)

Batch Mead opened in Nov of 2019 in Temecula, we’re owned and operated by three people!

Derek & Danielle Busch (that’s us!) have been enjoying mead for the last 10 years. Derek has created over 100 fermentations of mead and hard cider.

Derek started his journey brewing with a batch of Riesling wine that Danielle gave him as a Christmas gift back in 2013. This spurred his love of brewing and he started his first batch of mead. Danielle’s brother Bryan (a professional magician!) helps with brewing, bottling, running the tasting room, and deliveries!

At Batch Mead we love locally sourced honeys, apples and other ingredients. We focus on small batches to keep taps rotating and deliver delicious meads and hard ciders. So wave 'hi' if you ever stop in!

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